Privacy Policy
Porcelain Coffee Roasters (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights.
1. Information We Collect
We collect information you provide when you:
Make a purchase
Sign up for our newsletter
Contact us through the website or email
This may include:
Name, email address, shipping and billing address
Payment information (processed securely through Stripe)
Order history
Any personal info you share via support inquiries
We also collect limited data through cookies and analytics tools (like Google Analytics) to improve site performance and user experience.
2. How We Use Your Information
We use your information to:
Process and ship orders
Send order confirmations and updates
Provide customer support
Improve our website and services
Share occasional marketing emails (only if you opt in)
3. Sharing Your Information
We do not sell your personal information.
We only share it with trusted third parties as needed to:
Process payments
Fulfill shipping
Manage our website and marketing tools
All third parties are required to keep your data secure and confidential.
4. Your Rights
You have the right to:
Access or update your personal information
Opt out of marketing emails at any time
Request deletion of your data (where applicable)
To exercise these rights, contact us at support@porcelainsf.com.
5. Cookies & Tracking
We use cookies to understand how our site is used and improve functionality. You can manage or disable cookies through your browser settings.
6. Data Security
We implement security measures to protect your personal information, including encrypted checkout and secure data storage.
7. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page with the effective date listed above.
Contact Us
If you have any questions or concerns about your privacy, reach out anytime: support@porcelainsf.com